Describe the fault
Note when the problem started, changes in water level, unusual noises, visible damage and any error messages. Share equipment labels and photos if they are safely accessible; leave electrical covers closed.
Fault investigation
Investigation and repair planning for an existing swimming pool: circulation problems, suspected leaks, damaged fittings and equipment faults. Describe the symptoms before booking so the team can plan an appropriate inspection.
A repair begins with identifying the fault. Replacing a component without checking the cause can leave the same problem unresolved. Cleaning and recurring maintenance remain available as separate services.
Note when the problem started, changes in water level, unusual noises, visible damage and any error messages. Share equipment labels and photos if they are safely accessible; leave electrical covers closed.
The inspection determines the likely cause, which tests are needed and whether equipment, plumbing or pool surfaces are involved. The written quotation should identify the proposed work and any diagnostic limitations.
At handover, ask what was repaired, how the repair was checked and which follow-up checks are needed. Confirm any applicable workmanship or manufacturer terms in writing, rather than assuming a standard warranty.
Pool size, its present condition, equipment access and the requested scope affect the work and price. Share the property location and whether the visit is one-off or recurring. Ask for a written quotation that separates labour, materials, replacement parts and any extra visits.
The existing pool-care guide explains the combined service offering and published starting-price information. A site assessment confirms the applicable scope and current quotation.
Pool cleaning guide · Annual maintenance contracts · Contact NAM Landscaping